Terms and Conditions

 RESERVATION PROCESS AND GENERAL PROPERTY INFORMATION

1) We ask you kindly, to read through the property details, description and rates, prior to requesting a contract for reservation. We have endeavored to make each property description as thorough as possible, however, we absolutely welcome your calls for further clarification. Property specifics ie: decor and rates may change from time to time without our knowledge, do rest assured that the accommodation offered, are frequently inspected for utmost satisfaction.

2) After securing your airfare, and confirming the property of your choosing is available by checking the calendar, please fill out the reservation request link, providing your dates of arrival and departure , # of nights of stay, how many guests are in your party, # of adults/couples and children with their ages.

3) All reservations are conditioned upon the approval of the owner of the property and the management office. as well as your completely executed Reservation Application which we will issue by email to you.

4) The initial deposit payment requested is usually 50% of the total accommodation cost if arrival date is outside of 60 –90 days,.
The balance to be paid 60 to 90 days prior to arrival. Otherwise 100% of the accommodation balance is due If reserved within the final payment window of 60-90 days.
This varies according to property and time of year dates are reserved for.

5) All rates are cash rates. We accept the following forms of payment:
personal or company check, money order or bank wire transfer. Credit Cards including Master Card, Visa, AMEX, and Discover.
We reserve the right to apply a bank cost recovery fee ranging from 3.25-3.75% additional for credit card payments.

6) A Security Deposit is required for each property, which varies by property, as well as a back-up Credit Card Guarantee. The credit card guarantee does allow the cash Security Deposit to be kept to a reasonable minimum amount. Security deposit is due with the balance due payment, as well as the clean fee if one applies.

7) Accommodations are for quiet residential enjoyment, therefore, Weddings, parties, receptions, luaus and other gatherings are generally not permissible.

8) Most accommodations require a 7 night minimum payment.( you may stay for less night/no refunds ), however, we do offer some villas that require only a 5/6 night minimum.
We may offer reduced rates for longer stays, particularly if renting for at least three weeks.
We offer Low Season Rates, generally from after Easter until early June and after Labor Day until mid November or mid December. . High season rates are generally from after New Year's until after Easter and from early June through Labor Day.
Christmas rates are generally from mid December until shortly after New Year's and most require a 14 night minimum payment term, with the exception of some that may offer 12 nights.
Holiday dates are at higher rates than any other time of year.

9) Accommodations are provided in top clean condition upon arrival. Some property owners pay for the departure cleaning fee up to a standard average amount, other property owners require check-out cleaning which is pre billed on your contract. Excess mess, soiling or staining may be billed to your security deposit as an extra expense. Some homes provide daily or extra mid-week or mid-stay housekeeping service paid by the owner. You may hire optional additional cleaning with advance notice.

10) If there is any known construction activity on nearby properties, this will be disclosed at time of reservation, however, If during the course of a vacation, construction activity is initiated which we did not have prior knowledge of, the rental Agreement shall remain in effect and rates will not be adjusted.


11) Carefully read the cancellation policy detailed on the agreement.
In the event of cancellation, you may receive a refund upon only if the same dates are re-reserved by another party at the same rate. A cancellation fee may apply to any refund. Policies for private home & villa reservations are different than for hotel-resorts and most condominium apartments. We strongly suggest you consider adding trip interruption/lodging cancellation coverage which we do include as optional on your contract.


12) Standard property amenities include a message machine or voice mail, outdoor grill, cotton bed and bath linens, kitchen cooking utensils and service ware, large and small appliances, media equipment including an assortment of televisions, CD, VCR, DVD, phones, hair dryers, washer/dryer, iron/board, and ceiling fans. Additional optional amenities include bathrobes, high speed wired or wireless internet access, beach chairs and towels, fax, gym equipment and office equipment. All homes are stocked with a starter supply of soap, paper and cleaning products. Please make additional purchases on an as needed basis which you need not replace prior to departure. Baby supplies and other special materials or equipment can be rented with advance notice.